Privacy Policy

Privacy Policy 

Content of the Declaration  

1. Introduction  
2. Name and Address of the Responsible Party 
3. Processing of Personal Data, Purpose of Use, and Legal Basis 
   • When Visiting the Website 
   • When Using Our Communication Channels
   • Newsletter
4. Duration of Data Storage
5. Disclosure of Data
6. Third Country Transfer
7. Rights of the Data Subjects
8. Currency and Changes of this Privacy Policy 

 

1. Introduction
    

We are very pleased about your visit to our website. This privacy policy regulates which personal data we collect, process, and use about you. Personal data are all the information that relates to an identifiable natural person. Accordingly, these are information specifically related to you, or by which you can be identified. Examples of this are your address, your name, your credit card information, or your email address. 
 

2. Name and Address of the Responsible Party

Responsible in terms of the General Data Protection Regulation (GDPR) is: 

PetRhein GmbH 
Bayernstraße 14 
30855 Langenhagen 
Germany 
Tel.: +49 (0)5137 9379196 
Email: info@astropet.de 
Website: https://www.astropet.de  

The data protection officer can be reached at the following contact:  

DP DOCK DPO Services GmbH 
PetRhein  
Grüffkamp 10 
24159 Kiel 
Germany 
Email: petrhein@dp-officer.com 

 

3. Processing of personal data, purpose of use, and legal basis

The following data processing takes place: 

3.1 When visiting the website 

When you use our website, we collect the following information:  

- Your IP address 

- Device IDs 

- Information about the browser you are using (browser type and version,       
  operating system, hostname of the device)  

- Referrer_URL  

- Time and date of your request  

- UUID

To provide our website and its basic functions (e.g., language settings, cookie settings), we also place cookies on your device. A cookie is a small data set that is stored on your computer's hard drive and allows the identification of a specific device or browser. Insofar as these cookies are not strictly necessary for displaying the website, we will ask for your consent before placing the cookie. This includes, in particular, cookies for analysis, tracking, or advertising purposes. 

 

The mentioned data is processed by us for the following purposes: 

We process this data for: 

- Ensuring a smooth connection setup of the website, 

- Ensuring a comfortable use of our website, 

- Ensuring system security and stability  

 

Legal basis: 

The legal basis for this data processing is Art. 6 (1) (1) (b) GDPR, insofar as it serves to provide our website to you, and Art. 6 (1) (1) (f) GDPR, as we have a legitimate interest in ensuring the security of our website, a user-friendly, effective, and secure experience, and smooth access to its main functions. For non-essential cookies, consent is obtained via the cookie banner (Art. 6 (1) (1) (a) GDPR/ § 25 (1) TDDG). 

 

 

3.2 When using our communication channels 

When you want to use our communication channels (contact form/chat function/phone/email), we collect the following information: 

• IP address  

• Email address 

• Name 

• Phone number  

 

We process this data for:  

• Structured processing and management of customer inquiries  

• Implementation of pre-contractual measures or for already concluded contracts  

• Improved customer experience 

 

Legal basis: 

Data processing for the purpose of contacting us is carried out on the legal basis of Art. 6 (1) (1) (b) GDPR, as well as our legitimate interest in responding to customer inquiries Art. 6 (1) (1) (f) GDPR. 

 

 3.3 Newsletter 

When you sign up for our newsletter, we collect the following information:  

• Email address   

 

We process this data for:  

• Marketing purposes  

• Regular updates on new products 

 

Legal basis:  

Data processing for marketing purposes and sharing product news is carried out on the legal basis of Art. 6 (1) (1) (a), your consent. You have the right to revoke this consent at any time and unsubscribe from the newsletter by unsubscribing or emailing us. We may send you updates and news by email if you have previously had a contractual relationship with us and the updates are similar to the product you purchased from us. This is part of our contract when you order something from us, and this feature is only activated if you have not objected to the use of your email address, and we inform you of your right to withdraw in every email we send you. Here, the legal basis is Art. 6 (1) (1) (f) GDPR in conjunction with § 7 (3) UWG, our legitimate interest in marketing our products and establishing suitable customer service. You can object to the use at any time by notifying the above email address or by clicking on the unsubscribe link in the email without giving reasons, without incurring any costs other than the transmission costs according to the basic rates.

 

4. Duration of data storage

The data we collect will be stored as long as the purpose of storage ceases to exist, unless there is a legal obligation to retain it for other legal purposes, such as fulfilling statutory retention obligations.  

5. 
   Data sharing

We generally only pass on your personal data to third parties if there is explicit consent from your side, if it is necessary to fulfill (pre-)contractual obligations, or if it is due to our legitimate interests or legal obligations. 

The following is a list of such processors:  

• Providers of communication services (mail relay)  

• Payment service providers 

• IT and IT security providers  

• Providers of newsletters and contact forms 

• Software providers (including software-as-a-service solutions) 

• Providers of accounting and billing services 

• Shipping companies  

 

Processing by a third party is based on a processing contract in accordance with Art. 28 GDPR. 

 

To optimize our website, your personal data may be passed on to business partners or third parties who assist us in making the internet offer and the website more interesting for you. The transfer and processing of your personal data only takes place with your explicit consent. Your consent can be revoked at any time with effect for the future. 

 

The following is a list of such data processors: 

• Analytics platforms 

• Social media platforms  

• Marketing providers

 

Furthermore, we may share data where we are legally obliged to do so. This is legally defined under Art. 6 para. (1) (1) (c) GDPR. This may particularly involve providing information for the purposes of law enforcement, danger prevention, or the enforcement of intellectual property rights.  

 

6. Third Country Transfer  

When transferring your personal data to external recipients (see section 6 above), some of your personal data may be transferred to other countries, including third countries outside the EU/EEA, where the local laws may not provide the same level of protection for your personal data as the GDPR. Please note that data processed in another country is subject to foreign laws and may be accessible to foreign governments, courts, law enforcement, and regulatory authorities. However, we will endeavor to take the necessary measures to maintain an adequate level of data protection when transferring your personal data to recipients located in such countries. In the event of a transfer to a country outside the EEA, this transfer will either be secured by a so-called adequacy decision of the European Commission, which declares that the respective country offers an adequate level of data protection, or, if such an adequacy decision is not available, by concluding EU standard contractual clauses (https://commission.europa.eu/publications/standard-contractual-clauses-international-transfers_de) and, if necessary, additional measures. 

 

7. Data Subject Rights

Under applicable data protection law, you have the following rights:

 

7.1 Right of Access:  

You have the right to obtain information about your personal data processed by us in accordance with Art 15 GDPR and/or request copies of this data. This includes information about the purpose of use, the category of data used, their recipients and authorized persons, and, if possible, the planned duration of data storage or, if this is not possible, the criteria for determining this duration, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, if these have not been collected by us.

  

7.2 Right to Rectification, Deletion, and Restriction:  

You have the right to request the correction, deletion, or restriction of the processing of your personal data, insofar as its use is unlawful under data protection law, particularly because (i) the data is incomplete or incorrect, (ii) it is no longer necessary for the purposes for which it was collected and is not needed to fulfill a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims, (iii) the consent on which the processing was based has been withdrawn, or (iv) you have successfully exercised a right of objection to data processing; in cases where the data is processed by third parties, we will forward your requests for correction, deletion, or restriction of processing to these third parties, unless this proves impossible or involves disproportionate effort.

7.3 Right to data portability:

You have the right to receive the data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format in accordance with Art. 20 GDPR, and to request its transmission to other controllers.

7.4 Right of withdrawal:

You have the right to refuse your consent to the processing of your personal data and to withdraw it at any time without affecting the legality of the data processing that took place before the withdrawal.

7.5 Right to object:

You have the right to object to the processing of your personal data at any time:

- if we process your personal data for direct marketing purposes; or

- if we process your personal data to pursue our legitimate interests and there are reasons arising from your particular situation. We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing serves the establishment, exercise, or defense of legal claims.

7.6 Right to complain:

According to Art. 77 GDPR, you have the right to lodge a complaint with the competent supervisory authority.

If you wish to exercise any of your rights, an email to info@astropet.de or to the data protection officer petrhein@dp-officer.com is sufficient.

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8. Currency and Change of this Privacy Policy
    

This privacy policy is currently valid and is dated August 2024. 

 

Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed by you at any time on the website at https://www.astropet.de/pages/datenschutzerklarung.